Frequently Asked Questions
Everything you need to know about your ABYstyle USA shopping experience.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are your products officially licensed?
Yes, 100%. ABYstyle USA only sells officially licensed merchandise. We partner directly with major anime, gaming, and entertainment studios to ensure every product is authentic and high-quality.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
Do you ship internationally?
Currently, ABYstyle USA ships to the United States and Canada. For customers in Europe or other regions, please visit our international ABYstyle websites for localized service.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I care for my ABYstyle apparel and drinkware?
For apparel, we recommend washing inside out in cold water. For drinkware, please check the product description or packaging for specific microwave and dishwasher safety instructions.